Assessor Resource

MSTFP3005
Supervise footwear production operations

Assessment tool

Version 1.0
Issue Date: May 2024


This unit of competency covers the skills and knowledge required to supervise operations in a designated area within a footwear production enterprise, to ensure team operations meet production requirements.

The unit of competency applies to a first line, team leader supervisory role in a team or work area within a footwear production enterprise. The unit requires extensive knowledge and experience in working with footwear production machines, equipment and processes. Supervisory responsibilities include overseeing the team's production quality and throughput, and ensuring training, team relations, resource allocation and work organisation support team productivity.

The unit of competency includes providing technical support to operators, overseeing production processes to ensure they meet organisational and safety standards, and providing communication links between staff and management.

Work may be conducted in small to large scale enterprises and may involve individual and team activities.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)



Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Identify scope of supervisory responsibility

1.1

Identify machine operations, staff, resources and production processes within work area

1.2

Identify scope and limitations of supervisory role

1.3

Identify production targets

2

Provide technical support to operators

2.1

Identify operator roles and allocation of personnel

2.2

Monitor operator productivity and identify where training or support is required

2.3

Communicate with appropriate personnel to identify training needs and organise training

2.4

Address technical problems raised by operators regarding machinery, product quality and operational safety

2.5

Provide technical support to operators for skills and knowledge associated with production of footwear products

3

Lead team activity

3.1

Communicate production standards to team members

3.2

Monitor work allocation requirements to maintain optimum production efficiency

3.3

Use suitable language to communicate targets and procedures to relevant personnel

3.4

Monitor and support effective team communication

3.5

Monitor team compliance with work health and safety (WHS) practices and workplace procedures

3.6

Monitor production output against targets and take necessary action to resolve problems when required

4

Liaise with production areas and management

4.1

Maintain liaison with downstream and upstream production areas to ensure production is efficient and meets quality standards

4.2

Keep management informed of progress and any issues that may affect production outcomes

4.3

Maintain ongoing liaison with management to guide production supervision

4.4

Monitor movement of materials through production process to assess progress

5

Maintain documentation

5.1

Identify documentation procedures for each step of production process

5.2

Monitor compliance with documentation requirements

5.3

Complete production documentation

Evidence required to demonstrate competence in this unit must be relevant to and satisfy the requirements of the elements and performance criteria, and include:

reading and following work instructions, standard operating procedures (SOPs), safe work practices and other reference material

applying relevant standards

allocating resources (machines, staff, materials and production processes)

clarifying and communicating tasks, roles and responsibilities

allocating work for operators or team members

identifying and reporting problems with work flow

solving problems

communicating effectively with other employees and management

implementing appropriate ways of correcting non-compliance and inefficiencies

applying techniques to monitor production work

providing technical support

monitoring work health and safety (WHS) practices in work operations

checking production outputs against specifications

maintaining accurate records.

Evidence must be provided that demonstrates knowledge of:

safe work practices and procedures and use of personal protective equipment (PPE)

relevant Australian Standards

production and work flow system in the workplace

production resources (machines, staff, materials and production processes)

tasks, roles and responsibilities of relevant personnel

factors and constraints that impact on effective workflow

ways of controlling factors and constraints

efficient operation of all footwear production machines and processes within area of supervision

quality assurance standards and procedures

training requirements and processes

team dynamics

resource allocation and work organisation

WHS legislation

WHS practices, including hazard identification and control measures

workplace procedures

recording and reporting practices.

Assessors must:

satisfy the assessor competency requirements that are in place at the time of the assessment, as set by the VET regulator

have vocational competency in supervising footwear production operations, at least to the level being assessed, with relevant industry knowledge and experience.

Assessment should occur in operational workplace situations. Where this is not possible, or where personal safety or environmental damage are limiting factors, assessment must occur in a sufficiently rigorous simulated environment reflecting realistic operational workplace conditions. This must cover all aspects of workplace performance, including environment, task skills, task management skills, contingency management skills and job role environment skills.

Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.

Conditions for assessment must include access to all tools, equipment, materials and documentation required, including relevant workplace procedures, product and manufacturing specifications associated with this unit.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Identify scope of supervisory responsibility

1.1

Identify machine operations, staff, resources and production processes within work area

1.2

Identify scope and limitations of supervisory role

1.3

Identify production targets

2

Provide technical support to operators

2.1

Identify operator roles and allocation of personnel

2.2

Monitor operator productivity and identify where training or support is required

2.3

Communicate with appropriate personnel to identify training needs and organise training

2.4

Address technical problems raised by operators regarding machinery, product quality and operational safety

2.5

Provide technical support to operators for skills and knowledge associated with production of footwear products

3

Lead team activity

3.1

Communicate production standards to team members

3.2

Monitor work allocation requirements to maintain optimum production efficiency

3.3

Use suitable language to communicate targets and procedures to relevant personnel

3.4

Monitor and support effective team communication

3.5

Monitor team compliance with work health and safety (WHS) practices and workplace procedures

3.6

Monitor production output against targets and take necessary action to resolve problems when required

4

Liaise with production areas and management

4.1

Maintain liaison with downstream and upstream production areas to ensure production is efficient and meets quality standards

4.2

Keep management informed of progress and any issues that may affect production outcomes

4.3

Maintain ongoing liaison with management to guide production supervision

4.4

Monitor movement of materials through production process to assess progress

5

Maintain documentation

5.1

Identify documentation procedures for each step of production process

5.2

Monitor compliance with documentation requirements

5.3

Complete production documentation

This field allows for different work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included.

Workplace procedures include one or more of the following:

requirements prescribed by legislation, awards, agreements and conditions of employment

standard operating procedures (SOPs)

work instructions

oral, written and visual communication

quality practices, including responsibility for maintenance of own work quality and contribution to quality improvement of team or section output

housekeeping

tasks related to environmental protection, waste disposal, pollution control and recycling

WHS practices

Australian Standards include:

the relevant industry or Australian Standards that are current at the time this unit is being undertaken

Production processes include one or more of the following:

machines and equipment used in the various sectors of the footwear production industry, including:

moulding

sewing machines

cutting machines

robots

Address problems includes one or more of the following:

communicating requirements to operators

providing coaching or other relevant support

referring to appropriate personnel

allocating appropriate staff or resources

implementing disciplinary procedures

problem solving team or technology issues

Issues which may affect production outcomes include one or more of the following:

staffing

machinery

materials

schedules

Evidence required to demonstrate competence in this unit must be relevant to and satisfy the requirements of the elements and performance criteria, and include:

reading and following work instructions, standard operating procedures (SOPs), safe work practices and other reference material

applying relevant standards

allocating resources (machines, staff, materials and production processes)

clarifying and communicating tasks, roles and responsibilities

allocating work for operators or team members

identifying and reporting problems with work flow

solving problems

communicating effectively with other employees and management

implementing appropriate ways of correcting non-compliance and inefficiencies

applying techniques to monitor production work

providing technical support

monitoring work health and safety (WHS) practices in work operations

checking production outputs against specifications

maintaining accurate records.

Evidence must be provided that demonstrates knowledge of:

safe work practices and procedures and use of personal protective equipment (PPE)

relevant Australian Standards

production and work flow system in the workplace

production resources (machines, staff, materials and production processes)

tasks, roles and responsibilities of relevant personnel

factors and constraints that impact on effective workflow

ways of controlling factors and constraints

efficient operation of all footwear production machines and processes within area of supervision

quality assurance standards and procedures

training requirements and processes

team dynamics

resource allocation and work organisation

WHS legislation

WHS practices, including hazard identification and control measures

workplace procedures

recording and reporting practices.

Assessors must:

satisfy the assessor competency requirements that are in place at the time of the assessment, as set by the VET regulator

have vocational competency in supervising footwear production operations, at least to the level being assessed, with relevant industry knowledge and experience.

Assessment should occur in operational workplace situations. Where this is not possible, or where personal safety or environmental damage are limiting factors, assessment must occur in a sufficiently rigorous simulated environment reflecting realistic operational workplace conditions. This must cover all aspects of workplace performance, including environment, task skills, task management skills, contingency management skills and job role environment skills.

Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.

Conditions for assessment must include access to all tools, equipment, materials and documentation required, including relevant workplace procedures, product and manufacturing specifications associated with this unit.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Identify machine operations, staff, resources and production processes within work area 
Identify scope and limitations of supervisory role 
Identify production targets 
Identify operator roles and allocation of personnel 
Monitor operator productivity and identify where training or support is required 
Communicate with appropriate personnel to identify training needs and organise training 
Address technical problems raised by operators regarding machinery, product quality and operational safety 
Provide technical support to operators for skills and knowledge associated with production of footwear products 
Communicate production standards to team members 
Monitor work allocation requirements to maintain optimum production efficiency 
Use suitable language to communicate targets and procedures to relevant personnel 
Monitor and support effective team communication 
Monitor team compliance with work health and safety (WHS) practices and workplace procedures 
Monitor production output against targets and take necessary action to resolve problems when required 
Maintain liaison with downstream and upstream production areas to ensure production is efficient and meets quality standards 
Keep management informed of progress and any issues that may affect production outcomes 
Maintain ongoing liaison with management to guide production supervision 
Monitor movement of materials through production process to assess progress 
Identify documentation procedures for each step of production process 
Monitor compliance with documentation requirements 
Complete production documentation 

Forms

Assessment Cover Sheet

MSTFP3005 - Supervise footwear production operations
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

MSTFP3005 - Supervise footwear production operations

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: